Losing connection to domain controller and shared resources on domain controller.

[BobG9638]

I did report it already...

[Forum-Moderator]

Thank you for reporting that again with the current version.


Forum Moderator

[BobG9638]

Same issue with the new 9.1.002.000 (already submitted to the beta feedbak form)

Originally Posted by BobG9638

Hi, I am using v9.0.068.000 on WIn7 x64 RTM (also was an issue in v 9.0.029.000), and I have been having issues where after some period of time (I have not figured out the time period yet, but somewhere between 1/2 hour anf several hours, may have something to do with incativity, but not sure yet. The problem requires a restart to fix, and the PC will stay forever at looging off scree, requiring a power button restart, unless I disable the internal nic (I can also reenable and log off successfully if I logoff before the internal nic as a chance to get its IP...) I will loose contact with my domain controller (and any shared resources on the domain controller), I am still able to conect to other PCs in the domain fine, just not the domain controller, is this a known issue?

Windows 7 RTM x64
Dual homed (one external nic for internet access, all but tcp (tcp/ipv4 and ipv6) disabled, including netbios over tcp, one internal nic, no internet acccess) ZA correcly dectected my domain controller, internal DNS, shared drive, and printers and added them to the trusted zone (all the same address btw) winlogon, windows startup application, userinit logon app, local security authority process, windows explorer, host process for windows tasks, host process for windows services, desktop windows manager, spooler subsystem app, smss.exe, services and controller app, inteernet explorer were automatically added to the trusted and internet (access) list (disabled on server trusted and internet except windows start-up application (trusted, ? internet), spooler subsystem app (trusted and internet), services and controller app (trusted, blocked internet), local security authority process (trusted and internet), (I may have missed a process or 2...) everything else working great so far.

[GeorgeV]

Originally Posted by BobG9638

Same issue with the new 9.1.002.000 (already submitted to the beta feedbak form)

Please use the BETA Bug Report Form on available on the BETA Download page..

[BobG9638]

I always do ...

Originally Posted by GeorgeV

Please use the BETA Bug Report Form on available on the BETA Download page..

[BobG9638]

Possible clue to what is happening, I noticed that when I had Microsoft virtual PC virtual machine on AND I tried to access a share on my domain controller with the same user name and password I use to login to my physical Windows 7 box, then I can not access the domain controller from the physical machine until a hard restart, replicated the issue after the restart. while this is not always the issue that causes the problem (I do not use virtual pc very often), it might provide a clue to the actual problem.
----------------
Edit:
Confirmation, I get the same results if I use a VMWare virtual machine and access the domain controller (interesting note, I never loose access in the virtual machine, just in the physical machine).
BTW, Updated to ZoneAlarm Extreme Security 9.1.007.000 beta, and then uninstalled (because my beta key is expired..)and installed my licensed copy of ZA Pro 9.1.008.000 same results in all

FYI... Sent this info off to the beta support guys too

Originally Posted by BobG9638

Hi, I am using v9.0.068.000 on WIn7 x64 RTM (also was an issue in v 9.0.029.000), and I have been having issues where after some period of time (I have not figured out the time period yet, but somewhere between 1/2 hour anf several hours, may have something to do with incativity, but not sure yet. The problem requires a restart to fix, and the PC will stay forever at looging off scree, requiring a power button restart, unless I disable the internal nic (I can also reenable and log off successfully if I logoff before the internal nic as a chance to get its IP...) I will loose contact with my domain controller (and any shared resources on the domain controller), I am still able to conect to other PCs in the domain fine, just not the domain controller, is this a known issue?

Windows 7 RTM x64
Dual homed (one external nic for internet access, all but tcp (tcp/ipv4 and ipv6) disabled, including netbios over tcp, one internal nic, no internet acccess) ZA correcly dectected my domain controller, internal DNS, shared drive, and printers and added them to the trusted zone (all the same address btw) winlogon, windows startup application, userinit logon app, local security authority process, windows explorer, host process for windows tasks, host process for windows services, desktop windows manager, spooler subsystem app, smss.exe, services and controller app, inteernet explorer were automatically added to the trusted and internet (access) list (disabled on server trusted and internet except windows start-up application (trusted, ? internet), spooler subsystem app (trusted and internet), services and controller app (trusted, blocked internet), local security authority process (trusted and internet), (I may have missed a process or 2...) everything else working great so far.