Daily AV/AS scan schedules day after tomorrow

[fax]

Just keep following up with them with the normal troubleshooting...
This is the only way to get the issue resolved or escalated to development.

Thanks,
Fax

[garywa]

* Snip ** Violation of Za Terms of Use Policy..

OK, rant over, I feel better now. I'll try the reset and re-test when I get some futz time. Not expecting that to work, I'll stop loading ZA at startup, reboot, use the removal tool and do a clean install of 9.1 to get one step ahead of them. Of course, that's how I installed it in the first place, but hey, what do I know!

[Sky Soldiers]

Originally Posted by fax

Just keep following up with them with the normal troubleshooting...
This is the only way to get the issue resolved or escalated to development.

Thanks,
Fax

fax, Reported it to Support 1st time about issue and just now reported 2nd time about cause.All they told me they pass this on to Devolvement.

Have a nice Day

ZoneAlarm Security Suite version:9.1.008.000
TrueVector version:9.1.008.000
Driver version:9.1.008.000
Anti-virus engine version:8.0.2.42
Anti-virus signature DAT file version:996436192
AntiSpam version:6.0.0.2383

[fax]

Great, thanks!

Fax

[garywa]

I did the Ctrl-Shift Reset of ZASS as instructed by tech support. It was no help. The same problem is still there.

[fax]

You need to keep following up with support, no use to keep posting here

Thanks,
Fax

[garywa]

Originally Posted by fax

You need to keep following up with support, no use to keep posting here

Thanks,
Fax

OK, I'll stop posting, even though I found out more about what is really happening that causes the problem.