Announcement

Collapse
No announcement yet.

Ask permission issue

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Ask permission issue

    Hello,

    How do I set ZA Free Firewall to ask whenever an a program wants to connect to the internet, and remembering permissions for those allowed?
    I don't remember ZAF ever asking.
    In the View Programs list there are lots of question marks right of the individual software (which I assume means ask), but never happened.

    Pics with settings: https://imgur.com/a/AGkcTQM

    Thank you.

  • #2
    Here: https://forums.zonealarm.com/forum/z...ores-deny-list

    ZoneAlarm Extreme Security
    Click here for ZA Support
    Monday-Sunday 24x7

    Comment


    • #3
      Thanks for the link.

      It works how it's supposed to with one exception, a suspicious behavior:

      GpuFanHelper is trying to load the driver:
      WINDRVDIR\IOMap64.sys

      Application:C:\Program Files (x86)\ASUS\AI Suite III\DIP4\GpuFanHelper.exe

      Reinstalled the application (AI Suite 3).
      Set GpuFanHelper to Trusted in programs and enabled the connection settings. Tried it with Custom and Auto.
      Removed GPUFanHelper from the list, rebooted, clicked remember settings, rebooted again. Same issue.


      It keeps asking for permission on each reboot, even though I select remember setting.

      Comment


      • #4
        Do you have a screenshot on how exactly the
        GpuFanHelper.exe is set in ZA program control?

        Thanks,
        Fax

        ZoneAlarm Extreme Security
        Click here for ZA Support
        Monday-Sunday 24x7

        Comment


        • #5
          Originally posted by fax View Post
          Do you have a screenshot on how exactly the
          GpuFanHelper.exe is set in ZA program control?

          Thanks,
          Fax
          This part did not fit in the screenshot:
          Product name GpuFanHelper

          I've tried to set SmartDefense on Auto or Custom (for GpuFanHelper only).


          01.JPG

          Comment


          • #6
            Likely the program keep changes something at each reboot or your ZA databases (where settings are stored) are corrupted and you will need to reset them.

            Can you access to the "options" button? If yes, then tick on "Authenticate program by full path only" and "changes frequently". You may also want to set the trust level to "No enforcement" (This will basically turn off any program control of the executable).

            Fax

            ZoneAlarm Extreme Security
            Click here for ZA Support
            Monday-Sunday 24x7

            Comment


            • #7
              Originally posted by fax View Post
              Likely the program keep changes something at each reboot or your ZA databases (where settings are stored) are corrupted and you will need to reset them.

              Can you access to the "options" button? If yes, then tick on "Authenticate program by full path only" and "changes frequently". You may also want to set the trust level to "No enforcement" (This will basically turn off any program control of the executable).

              Fax
              The Options button is greyed out for all programs.

              Setting it on No Enforcement (Custom/Auto) still gives the notification.

              How can the ZA databases be reset?
              Last edited by noob0221; August 2nd, 2019, 02:37 PM.

              Comment


              • #8
                ZA Databases can be reset under ZA tools, Preferences and then reset to default button. All custom settings you have applied after install will be erased. Do not reload your old settings from a file, just start from scratch.

                ZoneAlarm Extreme Security
                Click here for ZA Support
                Monday-Sunday 24x7

                Comment


                • #9
                  Originally posted by fax View Post
                  ZA Databases can be reset under ZA tools, Preferences and then reset to default button. All custom settings you have applied after install will be erased. Do not reload your old settings from a file, just start from scratch.
                  Resetting it did not work, still get the message.
                  I uninstalled the software and don't get it.

                  I'll try to find more info on the ASUS AI software.

                  In the Application Control tab, if Network Firewall is Max, and Defense Net is set to Auto, will there be any notifications?

                  Last edited by noob0221; August 4th, 2019, 04:59 AM.

                  Comment


                  • #10
                    Sorry to hear you still have the problem. If you set application control as already described in one of the previous posts + Defecne net on Auto then you will receive notifications for all those programs that are not the in Defence Net database. However, at each new update or changes of programs you may be notified again as the program has changed. To avoid repeated notification there are specific ZA application options you should turn on to lax the ZA controls. Apparently in the free version those options are not available. There may be also issues with other security software that mat clash with ZA and create these issues. All of this is very difficult to troubleshoot unless in front of the PC.

                    Sorry again.
                    Fax

                    ZoneAlarm Extreme Security
                    Click here for ZA Support
                    Monday-Sunday 24x7

                    Comment

                    Working...
                    X