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BSOD with Windows 10 1903 epnetflt.sys

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  • BSOD with Windows 10 1903 epnetflt.sys

    Hi to the community,

    OK so I tried to install and old application I used to use to record video and sound on my Laptop called oCam. It asked if I wanted to upgrade to the new version. I agreed because I had used it before without any trouble. But this time I got a message from my Antivirus saying it had caught a virus: BRTSvc.exe infected with Win32:BRTMiner-A[Trj], which was in my ZoneAlarm install.

    So, I uninstalled ZoneAlarm and rebooted, then reinstalled using zafwSetupWeb_156_121_18102.exe. Now I seem to be getting a Blue Screen of Death (BSOD) every so often with the message: DRIVER_IRQL_NOT_LESS_OR_EQUAL saying that it's because of the epnetflt.sys driver.

    I think it happens when a new Chrome tab opens.

    Can anyone help with this? I have been using ZoneAlarm for a long time and don't want to have to change now.

    Thanks,
    Chris.

    P.S. I have probably uninstalled and reinstalled ZoneAlarm about 3 times.

    P.P.S. I have a lot of tabs open in Chrome, about 38.
    Last edited by Chrispy5; 4 weeks ago.

  • #2
    Pretty sure it's not Chrome. I'm getting the same problem using Firefox (Win 10 1093). I recently reinstalled Zone Alarm Free because I was having problems with it and decided to start fresh, which is guess was a mistake because now my machine is crashing randomly. I'm digging into it and so far it is looking like Zone alarm is the culprit, which is a shame because I've been using it for a long time and would also hate to move to something else.

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    • #3
      Getting BSOD roughly once a week. All the Minidumps point to DRIVER_IRQL_NOT_LESS_OR_EQUAL due to
      the epnetflt.sys driver.
      Win 10 1903 with ZoneAlarm Free AV / Free Firewall 15.6.121.18102 (7/30/19)
      Been happy with ZA over many years but is this continues, will have un-install and try something else.

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