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  • exitstageleft
    started a topic task manager hangs unless Antivirus paused...

    task manager hangs unless Antivirus paused...

    Hi.

    Anyone notice that if Antivirus is enabled, that the Task Manager takes 1-3min to see items on the Processes or Details tabs?

    As soon as I turn it off or pause just the Antivirus it loads immediately.

    Do I have a setting set incorrectly?

    I only ask because I've not messed with it in months and just lately the Task Manager has started to behave like I described.



    Versions:
    ZoneAlarm Free Antivirus + Firewall version: 15.4.062.17802
    Vsmon version: 15.4.52.17711
    Driver version: 15.1.29.17237
    Antivirus engine version: 8.8.1.110
    Antivirus signature DAT file version: 1326930176



  • Philip Statham
    replied
    Glad to hear that your problem is resolved.

    Leave a comment:


  • exitstageleft
    replied
    Originally posted by Philip Statham View Post
    ...One of the 18102 changes is "New: Full support for Windows 10 19H1". You could try updating your copy of ZA to the latest version to see if that resolves the problem you are seeing with Task Manager.
    Thank you!
    I upgraded to ZA (18102) and it fixed the issue I was experiencing.

    fyi...I am on Win8.1. Still afraid of the windows 10 instabilities. I have one laptop running win10 but I've locked it down with gpo's to not allow updates.

    Thanks again for taking time to respond.

    Leave a comment:


  • Philip Statham
    replied
    Are you using Windows 10? Has your Windows 10 been updated recently? There have been some reports of compatibility issues between ZA and the latest 19H1 (1903) version of Windows 10. I notice you are not running the latest version of ZA (18102). One of the 18102 changes is "New: Full support for Windows 10 19H1". You could try updating your copy of ZA to the latest version to see if that resolves the problem you are seeing with Task Manager.

    Leave a comment:

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