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downloaded free for xp - FW and antivirus 14.3.119.000 for XP

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  • downloaded free for xp - FW and antivirus 14.3.119.000 for XP

    Did an uninstall and a clean.exe - did an install from link was sent to - and now everytime I boot up - I get a 2 pop-ups - one saying cannot install as version not upgrade able and another saying do I want to uninstall.
    Is there anyway to get rid of these.
    Thanks

  • #2
    Re: downloaded free for xp - FW and antivirus 14.3.119.000 for XP

    Thank you for Your Feed back..

    We are all Users Here as This ZA Forum is just a user-to-user support platform.

    Just my Guess, is that unfortunately, the Update Pop-up is for Users with Windows 7,8 or 10, and that the XP users are getting the Pop-up by Mistake,

    so You should Ignore the Update Pop-up, because As Far as I know, ZA version 15 is not Compatible with Windows XP SP3..

    I do not use the Free Version so I do not know how or if there is a way to stop or prevent the Upgrade POP-ups?

    Here is a Suggestion: Click on Tools/ Scheduled Task and Disable the Product Update Option.
    Click OK, then Reboot Computer..

    I hope this helps Resolve your issue with the Upgrade Pop-up.



    Regards;
    GeorgeV
    Last edited by GeorgeV; March 2nd, 2017, 10:31 AM. Reason: fix Typo
    GeorgeV
    ZoneAlarm® Extreme Security


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