Announcement

Collapse
No announcement yet.

ZoneAlam_Cleaner.exe does not run

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • ZoneAlam_Cleaner.exe does not run

    Hallo

    Unfortunately my english is not perfect, but nevertheless I hope my problem is understandable.
    After having uninstaled ZoneAlarm free I tried to clean the registry with the aid of "ZoneAlarm_Clean.exe". After the presentation of a DOS like window with one line of text nothing happens. The presentation was so short, that the information could not be read.
    When I afterwards had a look at the registry, I found a lot of ZoneAlarm hints.
    My system : Windows 10 PRO 32 bit.
    What can I do ?

    Regards Bernd.

  • #2
    Re: ZoneAlam_Cleaner.exe does not run

    Hello,

    I am afraid you have run some rouge-spyware program, ZoneAlarm_Clean.exe is not from ZA.

    Not sure what to suggest but try to ensure your machine is not infected, follow the steps here:

    https://www.zonealarm.com/forums/sho...an-up-Guidance

    Including having your logs reviewed by volunteers malware experts at bleepingcomputer.com

    Thanks,
    Fax
    Never ever install ZA if not downloaded from www.zonealarm.com

    ZoneAlarm Extreme Security
    Click here for ZA Support
    Monday-Sunday 24x7

    Comment


    • #3
      Re: ZoneAlam_Cleaner.exe does not run

      Originally posted by fax View Post
      Hello,

      I am afraid you have run some rouge-spyware program, ZoneAlarm_Clean.exe is not from ZA.

      Not sure what to suggest but try to ensure your machine is not infected, follow the steps here:

      https://www.zonealarm.com/forums/sho...an-up-Guidance

      Including having your logs reviewed by volunteers malware experts at bleepingcomputer.com

      Thanks,
      Fax
      Never ever install ZA if not downloaded from www.zonealarm.com

      Hallo und guten Tag,

      in the meantime I have installed the latest version of ZonAlarm, which seams to be
      compatible with Windows Defender. Because I made a partition backup before testing
      the mentioned "ZoneAlarm_Cleaner" and a reinstall there is no danger for my system.

      Thank you for your help.

      Bernd.

      Comment

      Working...
      X