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Windows 10.0.14393 64 Pro N: unable to update or uninstall ZoneAlarm Free Firewall

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  • Windows 10.0.14393 64 Pro N: unable to update or uninstall ZoneAlarm Free Firewall

    Hi
    ZoneAlarm Free Firewall has been running on my computer for many years.
    Current installed version is (translated from french):
    Version of ZoneAlarm Free Firewall: 14.3.119.000
    Version*of Vsmon: 14.3.119.0
    Version of driver: 15.1.29.17237

    I downloaded zafwSetupWeb_151_504_17269.exe in order to get ZoneAlarm updated but I got the following message (translated from french):
    "Version of ZoneAlarm free Firewall installed on your computer cannot be updated.
    First uninstall it then try installation again."

    I tried various way to uninstall ZoneAlarm but I did not succeed.
    So I am stuck with an old version of ZoneAlarm.

    Any help would be much appreciated.
    Thanks in advance.

  • #2
    Re: Windows 10.0.14393 64 Pro N: unable to update or uninstall ZoneAlarm Free Firewa

    How are you trying to remove ZA and which kind of error do you receive when trying to remove it?

    Thanks,
    Fax
    Last edited by fax; April 26th, 2017, 09:29 AM.

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